Terms & Conditions

Our Terms & Conditions





Welcome to your personalised matrimonial website: www.Gurgaonvivah.com under the registered name Cityvivah. It is a matrimonial platform which provides a comfort zone to you in choosing your perfect matchmaking partner. The user is just required to enter into the website and there he/she can search with the fields like religion, age level, gotra, weight, height, etc. The access to Gurgaonvivah (the “website”) is absolutely free. However, we offer premium membership to enhance the experience of matrimony on making payment of subscription fees which is non-refundable. 

In these Terms, references to "You" or "User" or "member" shall mean the end user accessing the Website/ services, its contents or using the Services offered.


Why Terms and Conditions?

This document is an electronic record in terms of the Information Technology Act, 2000 and rules there under pertaining to electronic records as applicable and amended. This electronic record is generated by a computer system and does not require any physical or digital signatures.

This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries Guidelines) Rules, 2011 that require publishing the rules and regulations, privacy policy and the terms and conditions for access or usage of www.Gurgaonvivah (the "Website"). 
You are required to read the terms and conditions carefully as any service offered by the website is governed by the terms and it is subject to your acceptance and compliance of the same.

Premium Membership

Gurgaonvivah offers you the premium membership by making payment through any of the modes like Credit card/ Debit card/ Net Banking. Payment once made is non-refundable, whatever may be the case. Also the price of packages offered by Gurgaonvivah can be changed without prior notice.

After availing the Premium membership, the user shall get access to the Profiles of various prospective matchmaking. You can choose the partner by accessing into the various details provided by them to Gurgaonvivah and drop a message to him/her. The member shall be solely responsible for their behaviour, conduct or communication with other members. Gurgaonvivah, in no way, is responsible for the actions of the members.

Eligibility for Users of Gurgaonvivah

  • A member of Gurgaonvivah shall be solely responsible for satisfaction of following Eligibility

    • 18 years or above (if you are a woman) or 21 years or above (if you are a man)

    • Legally competent to marry as per the law applicable to you

    • Not prohibited or prevented by any applicable law for the time being in force from entering into a valid marriage

  • Further the membership is solely reserved for following persons:

    • Indian Nationals & Citizens

    • Persons of Indian Origin (PIO)

    • Non Resident Indians (NRI)

    • Persons of Indian Descent or Indian Heritage.

    • Persons who intend to marry persons of Indian Origin




There are following terms with regard to the registration as premium member on Gurgaonvivah

1. Only Individuals are eligible to register on the website. It means if you are corporate, HUF, Partnership firm, or any other entity other than an individual, you are restrained from registering on the website. The person registering on the website is allowed to register on good faith that he/she is registering as an individual only.

2. The person registering on the website is supposed to fill all the information with utmost fairness and honesty. We appreciate if your fill the details of registration or application form after reading the column of information required correctly and provide the apt detail without repeating any detail which is already filled up somewhere in the form, in any other column. You would also agree that other members would look into your profile as you fill the registration form at the time of registration so the information like photograph, contact details, other information shall be true and correct. The person registering on the website shall be solely responsible for all the information provided by him/her.

3. In case Gurgaonvivah comes to know that any information provided by you is not correct intentionally or unintentionally, the website holds the right to rescind or cancel the registration at any point of time without giving prior notice of the action taken. However, if you want to correct it at any point of time, the same can be done by availing for modification of the profile. 


The information or details at any point of time, as provided by the user to Gurgaonvivah shall be kept confidential and it shall not be provided to any third party for any kind of endorsements unless or otherwise as required by law or any competent authority.

At Gurgaonvivah, we respect the confidentiality of your personal information at any cost. For this, we have taken various security measures after consultations from our Information Technology personnel from time to time.

However, you agree that we may use your profile information for sending you with suitable match as per Gurgaonvivah services and may send you communication with regard to matchmaking.


All the registrations of membership and all the services provided by Gurgaonvivah are deemed to be entered within the jurisdiction of NCT, Delhi

If there is any dispute about or involving the Site and/or the Service, by using the Site, you unconditionally agree that all such disputes and/or differences will be governed by the laws of India and shall be subject to the exclusive jurisdiction of the Competent Courts in NCT, Delhi only.


You agree to indemnify and hold Gurgaonvivah, its subsidiaries, affiliates, officers, agents, and other partners and employees, fully indemnified and harmless from any loss, liability, claim, or demand, including reasonable attorney's fees, made by any third party due to or arising out of your use of the Service in violation of this Agreement and/or arising from a breach of these Terms of Use and/or any breach of your representations and warranties set forth above and/or any fraudulent act on your part.


The right to make any kind of modification in the agreement is reserved with Gurgaonvivah and the same shall be communicated to you as a member from time to time.

Disclaimer Policy

1. Gurgaonvivah is not responsible for any incorrect or inaccurate Content posted on the Site or in connection with the Service, whether caused by users visiting the Site, Members or by any of the equipment or programming associated with or utilized in the Service, nor for the conduct of any user and/or Member of the Rohtakvivah Service whether online or offline. Gurgaonvivah assumes no responsibility for any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft or destruction or unauthorized access to, or alteration of, user and/or Member communications.

2. Gurgaonvivah is not responsible for any problems or technical malfunction of any telephone network or lines, computer on-line-systems, servers or providers, computer equipment, software, failure of email or players on account of technical problems or traffic congestion on the Internet or at any website or combination thereof, including injury or damage to users and/or Members or to any other person's computer related to or resulting from participating or downloading materials in connection with the Gurgaonvivah Site and/or in connection with the Gurgaonvivah Service.

3. Under no circumstances will Gurgaonvivah be responsible for any loss or damage

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